Support Request Template
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://192.168.122.222/phpBB3
Who do you host your board with? Alma Linux KVM
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? ACP Add User
What styles do you currently have installed? prosilver
What language(s) is your board currently using? en
Which database type/version are you using? MariaDB
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? New install on an Alma Linux 8 kvm guest. Phpbb, Postfix(MTA), and mutt(cli email client) are running on the guest. Accessing phpbb GUI from either the host browser or vm console. Using this configuration for various testing.
Please describe your problem. I'm using the 'Send a test email' functionality in ACP > General > Email settings . The email never arrives in the mail client. When I use telnet to test, the email does arrive. More details below.
Generated by SRT Generator
Using
Attempt: Using SMTP:Error log entry:Attempt: Not using SMTP: Error log entry:I'm not sure if I should be using SMTP or not so tried both ways. When trying to get SMTP working I also tried leaving the SMTP port at 0 as the screen instructions indicate. I don't think it's a firewall issue since telnet, ssh, http, and https all work. I also turned off the firewall for a while. It seems like it should work since telnet works, right?
Should I be focused on using SMTP or no SMTP?
I would appreciate any advice.
Thank-you.
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://192.168.122.222/phpBB3
Who do you host your board with? Alma Linux KVM
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? ACP Add User
What styles do you currently have installed? prosilver
What language(s) is your board currently using? en
Which database type/version are you using? MariaDB
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? New install on an Alma Linux 8 kvm guest. Phpbb, Postfix(MTA), and mutt(cli email client) are running on the guest. Accessing phpbb GUI from either the host browser or vm console. Using this configuration for various testing.
Please describe your problem. I'm using the 'Send a test email' functionality in ACP > General > Email settings . The email never arrives in the mail client. When I use telnet to test, the email does arrive. More details below.
Generated by SRT Generator
Code:
$ telnet 192.168.122.222 25 Trying 192.168.122.222...Connected to 192.168.122.222.Escape character is '^]'.220 alma.homdom ESMTP PostfixHELO alma.homdom250 alma.homdomMAIL FROM: somewhere@alma.homdom250 2.1.0 OkRCPT TO: gctaylor@alma.homdom250 2.1.5 OkDATA354 End data with <CR><LF>.<CR><LF>Subject: This is a test messageHello,This is a test message.250 2.0.0 Ok: queued as 454C322D7546
telnet 127.0.0.1 25
works as well. telnet 192.168.122.222 25
from either the guest or host machine works.ACP > General > Email settings >
Attempt: Using SMTP:
Code:
Contact email address: gctaylor@alma.homdomFrom email address: gctaylor@alma.homdomUser SMTP server for email: yesSMTP server address: 127.0.0.1SMTP server port: 25Authentication method for SMTP: PLAIN
Code:
admin 192.168.122.222 Tue Feb 20, 2024 2:43 am Email error» EMAIL/SMTP/phpBB3/adm/index.php?i=acp_board&sid=7a16c88ed8820115f8b7029a41c8dd01&mode=emailCould not connect to smtp host : 13 : Permission deniedErrno 2: stream_socket_client(): unable to connect to 127.0.0.1:25 (Permission denied) at [ROOT]/includes/functions_messenger.php line 1188
Code:
Contact email address: gctaylor@alma.homdomFrom email address: gctaylor@alma.homdomUser SMTP server for email: noSMTP server address: n/aSMTP server port: n/a Authentication method for SMTP: n/a
Code:
admin 192.168.122.222 Tue Feb 20, 2024 2:46 am Email error» EMAIL/PHP/mail()/phpBB3/adm/index.php?i=acp_board&sid=7a16c88ed8820115f8b7029a41c8dd01&mode=email
Should I be focused on using SMTP or no SMTP?
I would appreciate any advice.
Thank-you.
Statistics: Posted by gctaylor — Tue Feb 20, 2024 3:32 am